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Proceed with Caution When Firing

by Kari A. Smith

No, not because you're going to shoot your eye out. But because you may invoke the wrath of an ERISA lawsuit if you terminate a veteran employee who's entitled to some major cash upon retirement. The District Court of Massachusetts allows a claim to proceed to determine whether a bank simply fired an employee to avoid paying out retirement benefits.

Jacqueline Benham began working at Lenox Savings Bank in 1961, making her the bank's second longest employee. By 1997, Benham elevated to the position of senior vice president -- one of three senior ranking officers in the bank. Throughout her 30+ career at Lenox, Benham took advantage of three retirement plans, including a defined benefit plan called the Savings Bank Employees Retirement Association (SBERA plan), a deferred compensation plan called the Brick Plan, and a 401(k) plan.

The SBERA plan provided for a life annuity vesting at age 65, with the participant receiving 1.75 percent of average compensation a year for service up to 25 years and 6 percent of average annual compensation in excess of $48,756. With the Brick Plan, Benham would be entitled to $24,248 a year for five years after she reached age 65. To receive this benefit, Benham agreed to serve in an executive capacity for five years, after which point she would be fully vested. In addition, the bank contributed $2,000 a year to Benham's 401(k) account.

Change in leadership, benefits

In 1993 Michael Christopher became the president of Lenox. While working closely with Christopher, Benham observed his method of operation and, specifically, his concern over the cost of the bank's benefit plan. In fact, Christopher noted in one document that "the Bank's benefit plans 'was becoming prohibitive and was having considerable consequences to the earnings of the Bank.'"

In 1994 Christopher concluded that the Brick Plan had not been properly adopted and then advised the plan participants there were problems with the plan and then proposed other benefits they might take advantage of other benefits to replace it. One such alternative was that a participant agree to receive only 70 percent of his or her benefits. To agree to this, participants were required to sign a document acknowledging the plan was "void and without effect." Benham did so in July 1995.

Next Christopher addressed the very generous SBERA plan. After finding that it was the most generous plan in the SBERA system, Lenox reduced employee benefits from 1.75 percent to 1.25 percent of average annual compensation. When analyzing the plan, Christopher also found that he and the second in command at Lenox weren't as well compensated as other execs in other SBERA plans. As a result, Christopher implemented the Senior Employee Retirement Plan (SERPS), which provided him with 65 percent of his final average compensation and the vice-president 60 percent of his final average compensation. Benham however was not included in this plan because her retirement benefits already placed her in the 60 percent range. In fact, Benham was identified as the participant owed the highest benefit amount.

After making these changes, Lenox was estimated to save a total of $767,000. Some of those savings came directly from Benham herself: at 1.75 percent, she was estimated to receive $545,520, but only $493,134 at the new rate of 1.25 percent.

Change in employment

In October 1997 Benham was terminated for her involvement with "three questionable loans to family members," her failure to "make changes that Christopher had recommended," as well as her failure to "implement many of the recommendations of the Bank's credit consultant" and "communicate fully with independent auditors."

Specifically Benham had asked other employees to process a mortgage application under the First Time Home Buyer's Program, a home equity loan, and an installment loan to pay creditors on behalf of her daughter and son-in-law. The loans were questionable because certain information had not been included in the applications, such as the fact that the son-in-law had owned a home with a previous wife, his alimony payments weren't excluded from his reported income, the proper loan-to-value ratio had not been met for the home equity loan and the personal loan application was incomplete. Christopher claimed this was a violation of Lenox's Code of Conduct.

The other factor, the failure to comply with an auditor's recommendations, centered around Benham not meeting with the auditor to specifically discuss the recommendations and not correcting all of the things recommended.

What's the trouble?

On the surface, Benham appears to have been fired for legitimate reasons. But Benham claims Lenox was really just avoiding the payout of more than $500,000 in retirement benefits to her.

ERISA ‚510 says that it's unlawful "for any person to discharge, fine, suspend, expel, discipline, or discriminate against a participant or beneficiary for exercising any right to which he is entitled under the provisions of an employee benefit plan... for the purpose of interfering with the attainment of any right to which such participant may become entitled under the plan." In short, whether the "employment action was taken with the specific intent of interfering with the employee's ERISA benefits."

Back and forth

The court holds that Benham has met her burden of establishing a prima facie case: (1) she is a member of a protected class under ERISA; (2) she was qualified for the position she held; and (3) she produced evidence that her discharge "occurred under circumstances that give rise to an inference of discrimination."

To the last prong, Benham asserts that she has "acquired significant retirement benefits and was terminated at a time when the Bank appeared to be directly concerned with the costs of its retirement programs and had taken efforts to reduce the financial burden those programs created." In addition, Christopher, who terminated her, was well aware of the amount of money Benham would receive in retirement.

As a result of establishing her prima facie case, the burden shifts to the defendant-employer to prove it was not acting in a discriminating manner. The court holds that Lenox does so by offering evidence that Benham's performance had declined in recent years (failing to comply with internal audits) and that she had defied the bank's Code of Conduct (by her involvement with the three loans to her daughter).

When the employer offers a good reason, the burden flops back to the plaintiff to show the reason offered is pretexual. The court holds that Benham meets this criteria also by providing enough 'weaknesses, implausibilities, inconsistencies, incoherencies, or contradictions" in Lenox's reasoning that a jury could "infer that the employer did not act for the assert non-discriminatory reasons."

The court agrees there are inconsistencies in the "decline in job performance" reason because Benham's performance evaluations never rated her at a less-than-acceptable level. The fact that her reviews slipped from "above acceptable" to simply "acceptable," probably wasn't enough to merit a "'substantial decline' warranting termination."

Benham's failure to comply with the independent auditors was also questionable upon further examination. For example, of the 30 exceptions found after the first audit in July 1997, only some of them appeared to be very important, and Benham actually corrected 22 of them before her termination. Further, some of the remaining fixes depended upon the cooperation of other departments not under Benham. Lenox also offers up a second audit with which Benham did not comply, but again further examination reveals that the audit may have actually occurred after her termination.

The non-compliance with the Code of Conduct was also problematic because the other employees who were involved in the processing of those loans were not terminated or even disciplined in any way. To the contrary, one employee was later promoted to vice president of consumer lending and the other two received bonuses and raises.

What's the outcome? Still undecided. It has only been sent to trial for a jury to decide. But no matter what the outcome, there lies a message for employers. You must balance your company's business decisions with your employee's welfare. Benham's performance may have deteriorated and even been somewhat dishonest, but termination may have been too extreme. It may have been better to simply reprimand her, monitor her behavior, and give her a timeframe in which her performance was to improve. By not doing so, Christopher's reasoning does seem suspect -- an appearance any employer wants to avoid.

CaseFacts

Court: U.S. District Court for District of Mass.
Date: Nov. 3, 2000
Citation: Benham v. Lenox Sav. Bank, No. Civ. A. 98-30004-MAP, 2000 WL 1656278


This article is courtesy of HRWire. All rights reserved.

 

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