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An Expert Reveals Her MBA Recruiting Strategies

Everything you always wanted to know about MBA recruiting -- Part II

Part I of our interview with Sherrie Gong Taguchi, author of Hiring the Best and the Brightest œ A Roadmap to MBA Recruiting (AMACOM 2002) focused on the state of the MBA degree in American business today. (Click here to read Part I). Now, in Part II, Ms. Taguchi gives practical, up-to-the-minute advice to HR managers on the special requirements and best practices of MBA recruiting:

Shari Lifland: How is MBA recruitment unique? Sherrie Gong Taguchi: MBA recruitment differs from other types of recruitment in 6 main ways:

  • Phasing and length of the interviews. You will typically conduct preliminary interviews on campus, with second rounds on site in your office.
  • Experience and expectations of the candidates. MBAs usually have more years of experience than undergraduates, but fewer years than executive search candidates in your specific industry.
  • Level of intensity. Although effective MBA recruiting requires year-round effort, for the most part, MBA recruiting has a season in which activities are intense and focused. When the season starts, you need to get your strategy and plan in motion quickly, with exceptional execution.
  • Highly relationship-based, not transactional. For many companies, it can take several years to produce desired results.
  • Extensive legwork. You usually do the majority of the work for MBA recruiting on behalf of your company and are involved throughout. In contrast, when working with an executive recruiter, the recruiter will work on your behalf to do the legwork from start to close: the research for sourcing candidates, preliminary screening and evaluation, even the reference checks.
  • Compensation. The base median salary for MBAs at top schools is around $90 œ $100,000. Add in some of the common compensation components such as signing bonuses, year-end bonuses, stock options œ and the total compensation package can easily top $150,000.

SL: What’s your thinking on MBA recruitment in house, vs. via an executive search firm?
SGT: I have utilized executive search firms, especially world class ones like Korn Ferry and Spencer Stuart, but never for MBA recruiting. I don’t think a company can really do an excellent job if they use contract recruiters, either, because MBA recruiting is so relationship based, not transactional.

Search firms are best for specific hard-to-fill openings that typically have compensation upwards of $120,000. Examples might be: a VP of Sales or Marketing; a Director of Operations, Facilities, or Corporate Communications; a head of Manufacturing or HR; CEO, CFO, or COO; or a general manager of a division. A top firm will charge one third of the total first year compensation for a hire.

SL: What are some of the key indicators a recruiter should look for to determine which schools warrant being included in their recruitment program?
SGT: For researching the schools and programs, you’ll want to do some digging above and beyond what’s readily available on the schools’ Web sites and in their brochures. Due diligence is crucial so you can decide which schools are best for your needs, short- and longer-term.

I’d recommend 15 key evaluation dimensions during your upfront research and more in-depth campus visit(s):

  • Program description, B school’s mission, structure, etc.
  • What is the program known for? What is its reputation among students, peers, recruiters, media? What kinds of courses are offered? Do they all sound like the latest business jargon, or do research, depth, and continual innovation go into them?
  • Who are the faculty? Ask for a faculty directory.
  • Selectivity. How many applicants apply each year? How many are accepted? What’s the class size?
  • Review a course catalogue for the academic year. Does the MBA program offer a general management focus or concentrations? If concentrations, in what areas?
  • Find out about the dean’s background, management style, vision and priorities for the school.
  • Student demographics and profiles: mix of gender, average years of work experience, range and median ages, international and U.S. breakout, top industries and functions the students come from, their undergraduate colleges and majors; students’ preferences.
  • View the recruiter guide, placement report, school Web site, academic and recruiting calendar for the year, resume book information, interview request forms, etc.
  • Get a list of student clubs and officers.
  • What events are planned for the year?
  • Who are the go to” people who can make things happen? What do they offer recruiters œ special programs such as recruiter briefings, one-on-one help for advising on your strategy and plans?
  • What are the placement statistics? Top industries, functions, locations, company size breakouts?
  • What other companies recruit at the school? Which especially in your industry? Which are most successful and why?
  • How do you recruit alumni from the school if you decide to do that?

SL: What do top MBAs look for in a hiring package? Is money the #1 lure, or are intangibles important as well?
SGT: Top MBAs consistently note that money is important, but surprisingly to some, it is not always the #1 reason for accepting an offer.

Many intangibles are within their top three or five reasons for accepting an offer:

  • Liking the people they’d be working with and for
  • Intellectual stimulation
  • Being given responsibility as quickly as they can handle it (vs. lock- step progression)
  • Opportunities for career broadening
  • Comfort with the company’s culture
  • Commitment to employees’ continuous learning
  • Excitement about the company’s products or services.

For structuring an offer, it’s important to incorporate external considerations, i.e., what your competitors are paying; internal considerations like your compensation philosophy, including how you handle internal equity, and elements of your negotiation, especially closing the ¬deal’ and helping to avoid buyer’s remorse.”

SL: What are the worst MBA recruiting mistakes?
SGT: Here are the don’ts”: Don’t recruit MBAs like you would undergraduates Don’t decentralize your efforts too much leading to inconsistent messages and lack of coordination Never play dirty Don’t over expect Don’t turn your recruiting activity on and off like a faucet Don’t fail to market the program internally Don’t appear arrogant

SL: Obviously the Internet has brought about permanent change in how people recruit for and find jobs. How has the Net specifically affected MBA recruitment?
SGT: The Internet is an amazing and cost-effective tool for MBA recruitment and recruiting overall. It does not take the place of people, however. MBA recruiting is a high touch, rather than high tech process.

Companies, can, however, leverage the Internet in three vital ways:

They can create a winning web site that differentiates the company vis-õ-vis competitors and attracts the kind of candidates it wants. They can tap into some of the best of the 2500 career-related Web sites currently available to post job openings. The Internet is a cost-effective channel for sourcing œ for reaching a broad and even global candidate pool. Smart, visionary companies also use web-based tools for practical applications like sharing resumes across groups in multiple locations, resume/candidate screening, applicant tracking, management reporting (cost per hire, etc.).

For job seekers, the Internet can be a great resource for researching industries, companies, competitors, and job openings. For example, many MBAs and alumni look first at a company’s Web site before deciding to accept or decline its interview.

SL: The idea of unemployment for life” with one company no longer exists. Once an organization succeeds in hiring the best and the brightest,” what should it do to make sure those best and brightest stick around long enough to be of value?
SGT: After spending all the time and resources to recruit great talent, it’s important to develop, inspire, and keep that talent. This is for pragmatic reasons like: getting your ROI and heeding your real cost per hire but also keeping great employees builds morale and ensures a robust, productive organization.

There are 7 Cs for keeping your talent in good times and in bad: 1. Core values and culture 2. Connect people to people and to the organization’s aspirations 3. Communicate like they mean it 4. Create continuous learning opportunities for their employees 5. Care about career development 6. Commit managers to people and make sure there’s accountability for people being a priority 7. Compensate with tangibles and intangibles.


If you would like to purchase Hiring the Best and the Brightest” or learn more about AMACOM’s comprehensive list of business titles, go to www.amanet.org

Sherrie Gong Taguchi is an HR professional, educator, and author based in London. She was VP of University Relations for Bank of America and Director of Corporate HR for Dole Packaged Foods and most recently, for the past 7 years, Assistant Dean and Director of the Stanford Graduate School of Business MBA Career Management Center, where she also headed the School’s Management Communication Program. Ms. Taguchi earned her Stanford MBA in 1989. She is working on a second book for individuals aspiring to bold, dynamic, meaningful careers.

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